Can I change my reservation?
Up to 7 days before arrival it is possible to change your reservation free of charge.
How do I cancel my reservation?
Please email info@bbeigenheimer.nl,at least 7 days before your arrival or call us at +31 (0)6 188 939 20.
What happens in case of cancellation?
If you cancel your reservation more than 7 days before arrival, we will refund the full amount to your account.
If you cancel between 6 and 2 days before arrival, we will refund 75% of the total amount to your account.
If you cancel less than 24 hours before arrival, we will refund 50% of the total amount to your account.
Will I get a full refund if I cancel?
Only if you cancel your reservation more than 7 days before arrival will you receive a full refund to your account.
What happens if a guest damages something?
We assume that things occasionally break by accident. If something breaks in your room or in the other rooms of the Bed & Breakfast, please report it to us immediately. We take human errors and accidents into account and will always try to solve any damage together in a reasonable way.
Deliberate damage is of course entirely the responsibility of the person who caused it.